Privacy Policy
Effective Date: 5/30/2025
At Pondeez.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, make a purchase, or interact with us.
1. Information We Collect
We collect information to provide better services to our customers. The types of information we may collect include:
a. Personal Information
When you place an order or contact us, we may collect:
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment information (processed securely through third-party services)
b. Non-Personal Information
We may collect:
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Browser type and version
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Device type and operating system
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IP address
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Pages visited and time spent on the site
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Referring website or source
2. How We Use Your Information
We use your information to:
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Process orders and payments
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Provide customer support
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Send order confirmations and updates
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Improve our website and user experience
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Send promotional offers (only if you opt-in)
We do not sell, rent, or share your personal data with third parties for their marketing purposes.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Remember your preferences
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Analyze website traffic and usage
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Improve our marketing efforts
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
4. Data Security
We take your privacy seriously. We use SSL encryption and secure payment gateways to protect your information. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
Depending on your location, you may have the right to:
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Access the data we have on you
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Request correction or deletion of your data
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Opt out of marketing communications
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File a complaint with a data protection authority
To make a request, contact us at: info@pondeez.com
6. Third-Party Services
We may use trusted third-party services like payment processors (e.g., Stripe or PayPal), analytics tools (e.g., Google Analytics), or email providers. These services have their own privacy policies, and we recommend reviewing them.
7. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from anyone under 13. If we learn we have, we will delete it immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
Natural Pond Care